Privacy Policy

M Cube Enterprises ('we', 'our', 'us') is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you interact with our website or engage our services.

This policy applies to all personal data collected through our website, contact forms, email communications, and during the delivery of our professional services. By using our website or submitting information through any of our forms, you consent to the practices described herein.

We comply with applicable data protection legislation, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), and any other applicable regional data protection frameworks.

Contact & Inquiry Data: When you submit an inquiry through our website, we collect your full name, company name, email address, phone number, service interest, and the content of your message. This information is required to respond to your inquiry.

Technical & Usage Data: We may automatically collect technical information such as your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and device identifiers. This data is used for website security, analytics, and performance optimization.

Communication Data: If you correspond with us via email or other channels, we retain records of those communications for operational and compliance purposes.

Consent Records: Where we rely on your consent to process your data, we maintain a record of that consent including the date, method, and scope of consent given.

Contractual Necessity: We process personal data where it is necessary to perform a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests: We may process data for our legitimate business interests, such as improving our services, preventing fraud, and maintaining security, provided those interests are not overridden by your rights and interests.

Consent: Where we send marketing communications or use non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

Legal Obligation: We process data where required to comply with a legal obligation, such as maintaining records for tax or regulatory purposes.

To respond to and manage your inquiries, service requests, and communications.

To deliver, manage, and improve the services described in any engagement agreement with you.

To send service-related communications, updates, and notifications relevant to your engagement.

To analyze website usage, diagnose technical issues, and improve website performance and content.

To comply with applicable legal and regulatory requirements and to enforce our policies.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Service Providers: We may share data with trusted third-party service providers who assist in operating our website, delivering services, or running our business (e.g., cloud hosting providers, email platforms, analytics tools). These providers are contractually obligated to keep your information confidential and to use it only to provide the services we have requested.

Legal Requirements: We may disclose personal information where required to do so by law or in response to valid requests by public authorities (e.g., courts, regulators, law enforcement agencies).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, subject to equivalent privacy protections.

We do not share personal data with third parties for advertising or profiling purposes.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations.

Inquiry and contact form data is retained for up to 3 years from the date of submission, unless a longer retention period is required for ongoing engagement or compliance purposes.

You may request deletion of your personal data at any time by contacting us. We will process deletion requests within 30 days, subject to any legal obligations that require us to retain certain information.

Right of Access: You have the right to request a copy of the personal data we hold about you.

Right to Rectification: You may request correction of any inaccurate or incomplete personal data.

Right to Erasure: You may request deletion of your personal data where there is no lawful basis for us to continue processing it.

Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances.

Right to Data Portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.

Right to Object: You may object to processing based on our legitimate interests at any time.

To exercise any of these rights, contact us at contact@mcubeenterprises.com. We will respond within 30 days.

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

These measures include encrypted data transmission (TLS/SSL), restricted access controls, regular security assessments, and documented incident response procedures.

While we take all reasonable steps to protect your data, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of information transmitted over the internet.

For any privacy-related queries or to exercise your rights, contact our designated privacy point of contact at: contact@mcubeenterprises.com.

If you believe your data has been mishandled, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

M Cube Enterprises, Shop No 4/2, Aqsa Masjid Road, DP Block, Marappa Garden, Bengaluru, Karnataka 560046, India.